Important Information Regarding COVID-19

Regarding your next visit to City Physiotherapy

The health of you, our staff, and our community is a priority for City Physiotherapy.

In line with the Government of South Australia’s guidelines and recommendations, a reminder that patients must adhere to the following: 

  • If you have any symptoms, even mild, make sure to contact us to let us know. Do not enter the clinic, immediately get tested and then
    self-isolate if required. If you are unsure what to do, please call the clinic on 8212 4886 to discuss your options.
  • Keep 1.5 metres distance from others wherever and whenever possible.
  • Please sanitise your hands when you arrive. We provide hand sanitiser at the reception counter or outside the clinic entrance.
  • You may choose to wear a face mask to your appointment, but they are not mandatory.

What we have in place for your protection

City Physiotherapy regards your health and ours as a priority. We are registered health professionals who always operate with strict hygiene standards governed by SA health and our regulatory bodies.  For the wellbeing of all our patients and staff, we have the following in place: 

  • All City Physiotherapy staff wash their hands thoroughly and sanitise between each client
  • Treatment rooms are sanitised between clients using a special solution designed to combat COVID-19
  • All City Physiotherapy staff will not be at work if they are sick or have been identified as being a close contact of a positive case
  • Our waiting room chairs are spaced to maintain physical distancing requirements of 1.5 metres

  • Shared surfaces and spaces are regularly cleaned and disinfected
  • All City Physiotherapy staff have received certification in infection control training for COVID-19
  • All City Physiotherapy staff are vaccinated against COVID-19 in line with government policies
  • City Physiotherapy staff may wear face masks per their personal preference.

Other Important Clinic Information

  • Our opening hours for physiotherapy treatment are 8am-6pm Monday to Friday
  • Remedial Massage appointments with Pavel Pracný are available on Mondays, Tuesdays, Thursdays, and Fridays.
  • We run Posture Plus+ classes, Tuesday at 1pm
  • Confirmed bookings are essential.

All appointments are held at our clinic at 108 King William Street.

We are Physiotherapy Network Preferred Providers for Health Partners, Bupa, Medibank, NIB & HCF/ Better Rates every day. Medicare EPC claims accepted.


City Physio is a small family business and we appreciate your trust in us and thank you for your continued support throughout COVID-19. The health of you, our staff, and our community is a priority for City Physiotherapy. 

We have implemented a number of precautionary measures across our clinic to help keep you safe from COVID-19.  Please call our office on 8212 4886 if you have any questions or concerns regarding our policies or your appointment.

To book an appointment, please call our office on 8212 4886 or Book Online.


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